Frequently Asked Question

General questions
YES. Through our name badges international division you can go to: , Then select the closest geographical location you wish to order from.
You can reset your password if you have forgotten this, you can also log in to your account and request a new password
Name Badges
Should you have any difficulties ordering your badges, please view the Tutorial below for more information. don't hesitate to contact our customer service team on 1800 777 125. Note that for multiple name, we recoment to use ou XLS template to upload your names.
AJ Parkes Name Badge - Tutorial by ajparkes.

Name badges Brochure
To import a list of names from Microsoft Excel, you must first ensure that your data is laid out in the correct format. Click on the green icon to downaload a template. Once your spreadsheet is ready for import, you can:

- copy and paste the data into the form under the field of the badge design online page,
- or upload it with the "Upload bulk text file.
If you still have any issue, you can send your file to with your details.
Please, remember to update the quantity according to the amount of name in the shopping cart.
Click to download the xls template.


For Custom Backgrounds:
Please upload your background as a logo and stretch it across the background of your design when ordering.

For Custom Colours:
Please select a PMS colour from the options available or specify the RGB breakdown for a specific match.
We do not charge set up or Design fees for name badges
There is no minimum quantities or minimum order for name badges as the order is PLACED ONLINE. You can order one only if that is all you require. However the prices are better with larger quantities.
The turn around time for name badges is approximately 1 - 3 working days (online orders).
Please note: For express post please make sure a due date is entered into the system by the user during the ordering process. This will insure production awareness to your date required.

Please remember: If you require a faster turnaround, please contact us as soon as possible, as we can usually accomodate requests.
Metal Badges
There is generally only special set up fees with products made from precious metal such as 9ct gold or Sterling Silver.
Approximately 30 WORKING DAYS from Artwork Approval.

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