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100% customer satisfaction is AJ Parkes commitment

We are proud to have clients from all over the world and almost anyone who has ever worked with us became a return customer: We think every customer as a customer for life! Our goal at AJ Parkes is to strive for 100% accuracy and efficiency in every order we ship. Here is a selection of the testimonials we have recently received.

  • I dealt with Claire who was absolutely fantastic to work with: obliging, prompt, professional. She gave a very good impression of your business to a first time client.

    Derek Nugent
    Toowoomba State High Wilsonton
  • I am so very lucky to have come across Claire at my very first order many years ago. I just e-mail her the barest of details and she knows EXACTLY what to order without fuss. She is an asset to your company and a pleasure to communicate with.

    Thank you

    terrace.qld.edu.au
  • Always a pleasure working with Isaac and other members of your team.                                                                         
    Sue Conway-James
    Clarence Valley Anglican School
  • As Usual Great Service.                                                                                                                        
    Tarragindi Bowls Club
  • This was the fastest turnaround of badges we have ever ordered. Claire was very efficient and understood exactly what we needed. The whole process ran very smoothly and the tracking process kept us up-to-date with the progress of our order.

    Rodd Haddock
  • very impressed. service is fast, efficient and friendly, badges look awesome and price was great. would def order again.

    Bevlea Ross
  • The order arrived quickly and the process was extremely easy. Thank you. Parcel arrived before the date promised.

    Ron McClintock
    Wesleyan Methodist Church
  • Hey again Isaac,
    Got the badges in the mail today. They look exactly as previously! You guys did an awesome job.
    Just wanted to share my appreciation. It's been great dealing with you guys. Will be sending more business your way...

    Thanks again
    Matt
  • Yesterday, my order arrived at its expected destination in WA. Mr Murphy was very happy with the standard of his nameplate and its quick arrival.
    Thank you again for your excellent service and quality of product.

    Ernest "Dutchy"
    D Coy 3 RAR
  • Always get good courteous service when talking to your employees. Thank you very much
    JUDY
  • Sandy was very helpful in sorting out our best option.Very pleased with the final product. Thanks!

    Brian
  • Great service, great product. We will continue to use your company. Thanks very much!

    Julie
  • After quite a few changes We came up with the design that I am very happy with. The staff were very patient with me and made me something that will be a memento of the occasion for which it was designed . I throughly recommend these people as someone who will meet your requests.
    Thanks very much!

    Jeff Jorgensen
  • Just wanted to let you know that the service we received for this order was fantastic. The staff we dealt with were very professional and we received our badges very quickly.
    Keep up the good work!

    Kind regards
    Carol Williams
    Meadows Primary School
  • A J Parkes were extremely co-operative in all our requests and provided an excellent product.
    Anne Wilson
    Australian Belted Galloway Association
  • Was the first time I had used this corporate account and needed assistance linking back to previous connections and orders etc. Was very grateful for the prompt, courteous attention I received.
    Elaine
    Manningham Business Network
  • We found Isaac very helpful,the result that all the members were very happy with the name badges.

    Thank you,
    Jon Nantes
  • I always use your company as price is good and the service is quick and your product is of high standard compared to others I have seen.

    Jocilin Hayman
  • I dealt with Sandy who was very prompt with getting back to me especially as we needed our name badges asap and was able to deliver on the promise with getting them to us on time.

    Thank you,
    Emma
  • Pat,
    I would like to sincerely thank you and your team for helping us get our name badges so quickly. Especially during the shortened week of Easter and just getting it through your system so quickly as I know you were pretty back logged with orders.I can’t explain how much I really appreciated your urgency with this matter.  It was such a pleasure to speak with you, you were so helpful and I feel totally confident in placing future orders with you and AJ Parkes. I look forward to ordering   my next batch of name badges, this time frame is a little less tight but I will be putting my order in early next week so the ‘credit/bank transfer that I did on Tuesday   can be allocated to my new order. Badges look great and very professional. One very pleased customer! 

    Keli Wallace

  • AJ Parkes,
    Extremely happy with how easy to use your website is. I tried several other sites and they were all too complicated. Yours however is very simple to use. Thankyou.

    Amy

  • Claire,
    I love using your website - it is so easy ordering badges and the fact that my artwork is easy to find.

    Luise N.
  • AJ Parkes,
    Extremely happy with how easy to use your website is. I tried several other sites and they were all too complicated. Yours however is very simple to use. Thankyou.

    Amy

  • Jason,
    I just wanted to drop you a note to say thank you for the key rings. I appreciate the time constraints you worked to and the key rings have now arrived in time for tomorrow nights dinner.They look great. I know the boys will enjoy having them as a memento of their year.
    Regards

    Andrea V.

    The Scots College.
  • Subject: Super fast turnaround and excellent service

    Message: Just a quick note to let you know our badges arrived today
    and they look fantastic!  Well done and thanks for the prompt turnaround. 

    Anne E.

    Marketing Manager
    FIC Technology Pty Ltd.
  • Hi Jason,
    Just  brief note to notify you that my new, replacement badges have arrived & they look great.

    I've been very impressed with the excellent service you provided, & how you immediately took charge of my problem & provided a quick, stress-free resolution - excellent customer service !
    I would have no hesitation in recommending you and your Company for any future work I may need performed.

     Thanks again…..Ian B.
  • Hi Pat,
     
    Just received the plaques and they look fantastic. Thank you very much with all of your help and assistance in meeting the short timeline. It is greatly appreciated .
     
    Thanks again

     
    Sam P.
    Marketing Co-Ordinator
  • Hi Daisy,

    To be honest, you have been really outstanding with Service.  I am making enquiries all day long with suppliers, and other than one Singapore supplier, you have the best customer service, of any person I have dealt with.

    Congratulations, I am so impressed with how quickly you responded with images of samples, then follow up calls and many attempts to negotiate going forward in a positive and helpful way.  Well Done!!!!  You then assisted very swiftly with organizing a meeting, and we have a quotation on the same day.  

    AJ Parkes is fantastic, in my mind now. Great work.
    Regards
    Anita R.
  • Hi Jason,
    Thank you so much for your wonderful and efficient service.
    We have received the badges and they are perfect. It is exactly as we wanted.
    We look forward to using your services in the later future, so thank you once again.
    Have a lovely day.
    Kind regards,
    Lona A.
    Administration Officer, WorldSkills Queensland.
  • Hi Jason & team,
    Received parcel containing badges earlier this morning.  THANK YOU to all involved!  You have certainly exceeded all expectations with the professionalism displayed from ordering to receival of goods.  Much appreciated.
     
    Cheers, Steph

    Stephanie P. |  Administration Manager
  • Dear Claire and Support Team,

    Thank you very much for your easy to follow instruction for name badge designing, I'm No1 Mother in Law!!!!, My lovely Daughter in Law thinks I'm very clever and is very happy with her name badge. 
    THANKS AGAIN for help , great product and quick delivery!
    Regards, Marilyn.
  • Hi Derek,
    Thank you so much for your assistance it has been greatly appreciated.
    In particular, I want to make mention of how patient and understanding Jason was with assisting me.
    His level of service was exceptional.
    I have already made payment direct through your accounts department.
    Thank you again and have a wonderful new year!

    Kind Regards,
    Loretta La Spina
    Review Sales Manager
  • Good Morning Pat,
    I just want to thank you for your assistance in getting the last set of Name Tags made and delivered in such a short space of time. We were delighted when they arrived last week and the sisters were thrilled to be able to wear them on Sunday 13th Dec. A big thank you to you and your team. Have a wonderful Christmas and hopefully a restful break.

    Barbara Bolster
    Sisters Of Mercy
  • Hi,

    I just wanted to say that I received my Name badges and I would like to compliment your company on such prompt service.

    Not only was the service really fast, I had a couple of issues placing my order (my own fault) and the customer service staff were fantastic and friendly and helped me get my order underway.

    I will definately be using your company in the future and be recommending it to others.

    Thanks again.

    Regards,

    Kay D.
    Wild Rangers Wildlife Encounters
  • Pat,
     
    I am writing to congratulate AJ Parkes on their complete service package.
    Your website is clear & very easy to use & navigate. Your prices are affordable, your communication excellent and the final product was delivered in record time and to a very high standard.
    I will recommend AJ Parkes where ever possible.
    Thank you again
     
    Regards
    Ben R.
    Business Development Executive
    CCA - VIC
  • Hi Pat, we have now successfully rolled out the new name badges to our teams across Australia.
    I just wanted to take the opportunity to say thank you. Your follow up, organisation and suggestions were first class and very much appreciated.

    The team love the badges!
    Thanks again.

    Regards
    Simon A.
    Field operations manager Qld
  • Subject: RE: Update for Your Order Number: 10376
     
    Thank you so much for what I can only describe as a fantastic order to delivery system with nothing but service, service, service.
     
    Ordered online on a Thursday and received by the following Friday.
     
    Must say that I was a little concerned about what I would get selecting the badge type and designing it myself online but; the process was so easy and the outcome very pleasing.
     
    The badges are better than expected and I have and will have no hesitation in using and recommending your services.
     
    Well done to everyone in your process.
     
    Kind Regards,
     
    Malcolm R.
    Chief Instructor
    Penrith Kennel & Obedience Dog Club
  • Dear Pat,
     
    I have received the badges this morning.
     
    I would like to take this opportunity to express my sincere thanks for really trying to get this order through so quickly.  Your professional, personal and polite manner and great smile ( I can see it through the phone) made the whole experience very satisfying. The quality of the badges are great and so is your company and the way it treats the little guys like us.
     
    Thank you and I and others will be using you again.
     
    Cheers
    Stephan K.
    WolfThink - NSW
  • Hi Pat
    Further to our instant chat this morning, I’ve placed my order for 12 prestige badges for urgent processing. Payment has gone through via credit card.
    The instant chat tool is a great add-on to your website by the way - I love the fact that I got answers immediately especially as I was a bit sceptical that there would be anyone on the other end!
     
    Thanks very much
     
    Lorraine C.
    Communications Manager
    Mobilarm Ltd
  • Hello Larissa,
     
    I just wanted to thank you for such prompt & efficient service.  We received our badges this morning & all the staff are thrilled with them!
    Thank you again for all your help.
     
    Kind regards,
     
    Cath T.
    Practice Manager
    Gill, McKerrow & Associates
  • First Name: Tony
    Last Name: L.
    Company: Central Coast Discos
    Subject: Thank You

    Your Message: When i needed name badges i didnt know where to start prices
    were all over the place and some were just a joke and as a small business i
    had to get value for money. Then i found your site what a joy great prices
    excellent service and a perfect product a 1000 times better that what was
    on offer by others i will be back as we need more
  • Dear Kym,
    On behalf of Lodge Pride of the West 817, I will take this opportunity to thank you and your team for your stunning professionalism and attention to detail.
    The parcel arrived this afternoon and you have exceeded expectations.
    We will return.

    Kind regards and again many thanks,
     
    Paul McDougall
    Secretary
  • Hi All,
     
    I would like to extend a massive thankyou to every single team member that was involved in the preparation/distribution of badges for my business. The online design process is simple and user friendly and the fact that a member from your design team corrects/aligns the information one uploads is fantastic. You have very prompt and efficient customer service with a speedy design, print and distribution time. The final product looks amazing! I will definitely use your service again and I highly recommend any other business to do the same. Excellent experience all round! 10 out of 10! J
     
    Regards,
     
    Adam Rush
    H2O Rush
  • Hi Michelle,
    Just wanted to say thank you for getting those name badges to me so quickly. They are perfect.
    Thanks,
    Andrea C.
    Operations Assistant - Motto Group
  • Many thanks Larissa for getting them to us in time!

    Your guys did a great job.

    Trish
    ---------------------------------------------
    THRICIA GOVES
    PLANNING & PERFORMANCE COORDINATOR
    NRMA INSURANCE
  • Compliment for Kym Strachan
    Your Message: I contacted your company last Friday. I received phone call from Kym. I was then contacted and visited by Kym to advise us on what your company could offer us. I then had the quote this morning. We would like to compliment Kym on her prompt service and her professional manner with dealing with us. Frances Mulheran
    Trackabout Off Road Campers
  • Larissa,
    You and your Team are amazing.
    THANK YOU SOOOO MUCH.

    Jenny M.
    Production Co-ordinator
    Review Australia
  • Dear Claire,

    I would like to thank you sincerely for organising our badges,
    we are delighted with them & the children think they are great!

    Also, thank you for organising such speedy delivery they arrived in plenty of time.

    Thanks again, for your wonderful service, attention and polite manner,
    I certainly will be telling my colleagues, how impressed I am  with your service.

    Kind regards,

    Kaye C.
    Business Manager,
    William Ruthven Primary School.
  • Dear Claire !
    Please resend this letter to your manager/supervisor !
    Dear sir/madam !
    My name is Ken P. and I am your customer.
    I would like to express my feelings about customer service done by your staff:
    1. Claire A.
    2. John W.
    For the past three weeks they were working very hard to correct the mistake done with my 2 big name badges and finally today I received fully improved and 100% done as per my order 2 new name badges.
    I would like you to awarded those two excellent workers for their time and effort to make every customer 100% happy. You should be proud to have such good workers !

    Thanks again.
    Your PERMANENT customer.
    Ken P.
  • My badges arrived this morning - just beautiful and all within 36 hours from the moment I pressed 'Go'.
    Superb service. thanks very much.

    Robert Marshall | Head of Whitley House | Languages
    MLC School |  NSW
  • Hi Linda

    Just wanted to say thank you for the recent badge order we received the service you provided in an undoubtedly busy time for you was brilliant!!
    We were able to distribute the badges to the students right on schedule.

    So once again a huge Thank you to you and your team.
    Cheers

    Sandy Bleeker
    Academic Secretary
    Sunshine Coast Grammar School
  • Hi Larissa!

    I hope you had a great weekend. I popped out to the uniform hanger on Friday and checked out the awesome work on the name badges. The team out there really loved them. Great job and a huge thanks go to your team for all their hard work.

    Thank you so much!
    Hope you have a ripper of a day!
    Cheers

    Lisa  - Project Advisor
    Virgin Blue Group of Airlines including Virgin Blue | V Australia | Pacific Blue | Velocity
  • Hi Claire,
    Just letting you know that we received tghe badges today and they look fantastic!!
    Thank you to you to get them organised so quickly and in time for our special assembly.
    Thank you again,

    Kathie
    Teacher
    Guildford West Public School - NSW
  • Hi Larissa,
    Just a quick note to say thank you for your wonderful service in organising our medallions at such short notice.
    We are exceptionally pleased with the result and would have no hesitation in recommending the company in the future.
    Thanking you again and wish you a safe and happy Christmas.

    Regards,
    James D.
    Director of Sport
    St Virgil's College - Tasmania
  • Hi Larissa,
    I have received the medals. I Just wanted to thank you for your great service. Looking forward to do business with you in the future.

    Regards,
    Arash
    Silver Sword Fencing NSW,
  • Hello Linda,
    Just couldn't wait to say a very big thank you and "WOW" for our new medallions which arrived in the past half hour.
    They are just STUNNING ? and do not in any way compare to the previous ones the school has issued.
    I am sure students who receive them at our Presentation Night will treasure them as something really special.

    Regards,
    John P
    PRINCIPAL
    Prairiewood High School - NSW
  • Good Morning Claire,
    My badges have arrived and I am very happy with them, thank you, they really
    do look very good.  I will pass on my comments to another business that I am
    associated with as I feel that your product will suit them as well.

    Thanks
    Andrew S.
    Resort Manager

    Undara Volcanic National Park, QLD
  • Hi Pat,
    I just wanted to let you know I received the badges in the mail yesterday and they are terrific.
    I have found your service and product to be fantastic.  I really appreciate how you helped me make sure I got the best result.
    I will definitely recommend you to my friends.

    Barbara
    Church Point NSW
    Aardvark Casting
  • Hi Linda,
    Happy to hear Caloundra was wonderful Linda! ... now, welcome back to the real world :-)
    Just wanted to let you know we received the plaques this morning - and of course - are very very happy with the finished product!
    I want to take this opportunity to sincerely thank you Linda for ALL your assistance in making it happen.
    May our paths cross again some day soon.
    Again, thank you thank you thank you!
    Teresa
    Queensland Health
  • Hi Pat
    Badges arrived today and everything is great. Thank you so much your service and attention to detail was excellent.
    Cheers Di
    Bill H.
    The Buffs Club Mount Isa
  • Hi Claire,
    We have just received our tournament medallions and they are ?ABSOUTLY FANTASTIC? just the way we wanted them.
    Many thanks Claire. Please pass our thanks to the design and production team as well for a job well done. They look great.

    Regards
    Greg H.
    Shuffle Up Social Club Inc.
  • Hi Pat,
    The badges arrived today and they look great.
    Thank you again for all your help.

    Leisa L.
    Kingaroy State School
  • Hi Claire,
    We have received the name badges today - we are very happy.
    Thanks for the fast and friendly service!
    Cheers,
    Achim
    German Embassy
    Canberra, ACT
  • Thank you so much Claire - you've really risen to the challenge and it's much appreciated. Maureen has been so surprised about the amount of plates that have been issued so quickly and in a relatively short period of time.
    Your help is greatly appreciated.
    Jayne
    Executive Support Officer
    Office of Liquor and Gaming Regulation
    Department of Employment, Economic Development and Innovation
  • Dear Kym
    Just a short note to let you know how happy the school is with the way that the house badges turned out. Your advice throughout the process in selecting the colours and layout is greatly appreciated.
    The colours ended up being spot on with your advice. Upon receiving them the students started buying them immediately (one student even bought one for a mate for his birthday)
    Thank You again and hope to be ordering more in the near future.
    Karen
    St Mary's College - Maryborough QLD
  • Kia Ora!
    They are FAB !!
    Please pass on my thanks to everyone involved in the process (include your boss). We are delighted with the workmanship, quality and most importantly,... The Customer Service.
    I'll be in touch when I require more,
    Many thanks,
    Dusty.
    Security Events Co-ordinator
    National Gallery of Victoria
  • Kym,
    Just a note to say how much we appreciated the high quality of the lapel badge you supplied. Quality is the first step to getting acceptance and your company is to be congratulated in achieving that.
    Keep up the good work.
    Yours Aye!
    Commander John M Wilkins RFD
    President, Victoria Division, Navy League of Australia.



Customer satisfaction survey - Have your say! -  Responses are as follows:

Your name: Jan R.

Product purchased: Name Badge

Who is your Sale Consultant: Linda


How satisfied were you with the time it took us to initially respond to your request ?:
      
Very Satisfied


How satisfied are you with the service you received?:
      
Very Satisfied


How satisfied are you with the purchase you made (of a product itself):
      
Very Satisfied


How would you rate the PRODUCT's value for money:
      
Very good value


What is your perception of our company?:
      
Other Efficient


How satisfied are you with our company overall?:
      
Very Satisfied


How likely are you to buy from us again?:
      
Very likely


If yes, would you be interested in other products in our catalogue
(identification product):
      
At this stage, just the name badges.  However I will forward your details
to our Corporate Communications Manager in consideration of your other
products.



How likely are you to recommend our company.:
      
Very likely


What can we change to improve the overall customer experience? :
      
Totally satisfied.  Recently Linda, and your Production Manager assisted us
greatly with modifying our name badge to suit staff with additional
requirements.  This was a successful change and the service provided during
the process was totally professional and expedient - definate problem
solvers and we were the winners.

We would like to hear from you too!





More Testimonials...

 


 

Why order with AJ Parkes?

Identifying your company is important. Never has an image and professionalism been as important in customer-facing roles. With 100+ years of name badge printing experience,
AJ Parkes is a premier identification company offering diverse tailor made solutions to help organisations around the world gain that edge over competitors

We adhere strongly to the highest international standards and deliver visually appealing and technical perfect identification products that exceed expectations.

Please do not hesitate to use our free quote request with no obligation: click here.


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