Subject: Super fast turnaround and excellent service
Message: Just a quick note to let you know our badges arrived today
and they look fantastic! Well done and thanks for the prompt turnaround.
FIC Technology Pty Ltd.
Just brief note to notify you that my new, replacement badges have arrived & they look great.
I've been very impressed with the excellent service you provided, & how you immediately took charge of my problem & provided a quick, stress-free resolution - excellent customer service !
I would have no hesitation in recommending you and your Company for any future work I may need performed.
Thanks again…..Ian B.
Just received the plaques and they look fantastic. Thank you very much with all of your help and assistance in meeting the short timeline. It is greatly appreciated .
To be honest, you have been really outstanding with Service. I am making enquiries all day long with suppliers, and other than one Singapore supplier, you have the best customer service, of any person I have dealt with.
Congratulations, I am so impressed with how quickly you responded with images of samples, then follow up calls and many attempts to negotiate going forward in a positive and helpful way. Well Done!!!! You then assisted very swiftly with organizing a meeting, and we have a quotation on the same day.
AJ Parkes is fantastic, in my mind now. Great work.
Thank you so much for your wonderful and efficient service.
We have received the badges and they are perfect. It is exactly as we wanted.
We look forward to using your services in the later future, so thank you once again.
Have a lovely day.
Hi Jason & team,
Received parcel containing badges earlier this morning. THANK YOU to all involved! You have certainly exceeded all expectations with the professionalism displayed from ordering to receival of goods. Much appreciated.
Stephanie P. | Administration Manager
Dear Claire and Support Team,
Thank you very much for your easy to follow instruction for name badge designing, I'm No1 Mother in Law!!!!, My lovely Daughter in Law thinks I'm very clever and is very happy with her name badge.
THANKS AGAIN for help , great product and quick delivery!
'Customer satisfaction survey - Have your say! - Responses are as follows:
Your name: Jan R.
Product purchased: Name Badge
Who is your Sale Consultant: Linda
How satisfied were you with the time it took us to initially respond to your request ?:
How satisfied are you with the service you received?:
How satisfied are you with the purchase you made (of a product itself):
How would you rate the PRODUCT's value for money:
Very good value
What is your perception of our company?:
How satisfied are you with our company overall?:
How likely are you to buy from us again?:
If yes, would you be interested in other products in our catalogue
At this stage, just the name badges. However I will forward your details
to our Corporate Communications Manager in consideration of your other
How likely are you to recommend our company.:
What can we change to improve the overall customer experience? :
Totally satisfied. Recently Linda, and your Production Manager assisted us
greatly with modifying our name badge to suit staff with additional
requirements. This was a successful change and the service provided during
the process was totally professional and expedient - definate problem
solvers and we were the winners.
We would like to hear from you too!
Thank you so much for your assistance it has been greatly appreciated.
In particular, I want to make mention of how patient and understanding Jason was with assisting me.
His level of service was exceptional.
I have already made payment direct through your accounts department.
Thank you again and have a wonderful new year!
Loretta La Spina
Review Sales Manager
Good Morning Pat,
I just want to thank you for your assistance in getting the last set of Name Tags made and delivered in such a short space of time. We were delighted when they arrived last week and the sisters were thrilled to be able to wear them on Sunday 13th Dec. A big thank you to you and your team. Have a wonderful Christmas and hopefully a restful break.
Sisters Of Mercy
I just wanted to say that I received my Name badges and I would like to compliment your company on such prompt service.
Not only was the service really fast, I had a couple of issues placing my order (my own fault) and the customer service staff were fantastic and friendly and helped me get my order underway.
I will definately be using your company in the future and be recommending it to others.
Wild Rangers Wildlife Encounters
I am writing to congratulate AJ Parkes on their complete service package.
Your website is clear & very easy to use & navigate. Your prices are affordable, your communication excellent and the final product was delivered in record time and to a very high standard.
I will recommend AJ Parkes where ever possible.
Thank you again
Business Development Executive
CCA - VIC
Hi Pat, we have now successfully rolled out the new name badges to our teams across Australia.
I just wanted to take the opportunity to say thank you. Your follow up, organisation and suggestions were first class and very much appreciated.
The team love the badges!
Field operations manager Qld
Subject: RE: Update for Your Order Number: 10376
Thank you so much for what I can only describe as a fantastic order to delivery system with nothing but service, service, service.
Ordered online on a Thursday and received by the following Friday.
Must say that I was a little concerned about what I would get selecting the badge type and designing it myself online but; the process was so easy and the outcome very pleasing.
The badges are better than expected and I have and will have no hesitation in using and recommending your services.
Well done to everyone in your process.
Penrith Kennel & Obedience Dog Club
I have received the badges this morning.
I would like to take this opportunity to express my sincere thanks for really trying to get this order through so quickly. Your professional, personal and polite manner and great smile ( I can see it through the phone) made the whole experience very satisfying. The quality of the badges are great and so is your company and the way it treats the little guys like us.
Thank you and I and others will be using you again.
WolfThink - NSW
Further to our instant chat this morning, I’ve placed my order for 12 prestige badges for urgent processing. Payment has gone through via credit card.
The instant chat tool is a great add-on to your website by the way - I love the fact that I got answers immediately especially as I was a bit sceptical that there would be anyone on the other end!
Thanks very much
I just wanted to thank you for such prompt & efficient service. We received our badges this morning & all the staff are thrilled with them!
Thank you again for all your help.
Gill, McKerrow & Associates
First Name: Tony
Last Name: L.
Company: Central Coast Discos
Subject: Thank You
Your Message: When i needed name badges i didnt know where to start prices
were all over the place and some were just a joke and as a small business i
had to get value for money. Then i found your site what a joy great prices
excellent service and a perfect product a 1000 times better that what was
on offer by others i will be back as we need more.
On behalf of Lodge Pride of the West 817, I will take this opportunity to thank you and your team for your stunning professionalism and attention to detail.
The parcel arrived this afternoon and you have exceeded expectations.
We will return.
Kind regards and again many thanks,
I would like to extend a massive thankyou to every single team member that was involved in the preparation/distribution of badges for my business. The online design process is simple and user friendly and the fact that a member from your design team corrects/aligns the information one uploads is fantastic. You have very prompt and efficient customer service with a speedy design, print and distribution time. The final product looks amazing! I will definitely use your service again and I highly recommend any other business to do the same. Excellent experience all round! 10 out of 10! J
Just wanted to say thank you for getting those name badges to me so quickly. They are perfect.
Operations Assistant - Motto Group
Many thanks Larissa for getting them to us in time!
Your guys did a great job.
PLANNING & PERFORMANCE COORDINATOR
Compliment for Kym Strachan
Your Message: I contacted your company last Friday. I received phone call
from Kym. I was then contacted and visited by Kym to advise us on what your
company could offer us. I then had the quote this morning. We would like to
compliment Kym on her prompt service and her professional manner with
dealing with us.
Trackabout Off Road Campers
You and your Team are amazing.
THANK YOU SOOOO MUCH.
I would like to thank you sincerely for organising our badges,
we are delighted with them & the children think they are great!
Also, thank you for organising such speedy delivery they arrived in plenty of time.
Thanks again, for your wonderful service, attention and polite manner,
I certainly will be telling my colleagues, how impressed I am with your service.
William Ruthven Primary School.
Dear Claire !
Please resend this letter to your manager/supervisor !
Dear sir/madam !
My name is Ken P. and I am your customer.
I would like to express my feelings about customer service done by your staff:
1. Claire A.
2. John W.
For the past three weeks they were working very hard to correct the mistake done with my 2 big name badges and finally today I received fully improved and 100% done as per my order 2 new name badges.
I would like you to awarded those two excellent workers for their time and effort to make every customer 100% happy. You should be proud to have such good workers !
Your PERMANENT customer.
My badges arrived this morning - just beautiful and all within 36 hours from the moment I pressed 'Go'.
Superb service. thanks very much.
Robert Marshall | Head of Whitley House | Languages
MLC School | NSW
Just wanted to say thank you for the recent badge order we received the service you provided in an undoubtedly busy time for you was brilliant!!
We were able to distribute the badges to the students right on schedule.
So once again a huge Thank you to you and your team.
Sunshine Coast Grammar School
I hope you had a great weekend. I popped out to the uniform hanger on Friday and checked out the awesome work on the name badges. The team out there really loved them. Great job and a huge thanks go to your team for all their hard work.
Thank you so much!
Hope you have a ripper of a day!
Lisa - Project Advisor
Virgin Blue Group of Airlines including Virgin Blue | V Australia | Pacific Blue | Velocity
Just letting you know that we received tghe badges today and they look fantastic!!
Thank you to you to get them organised so quickly and in time for our special assembly.
Thank you again,
Guildford West Public School - NSW
Just a quick note to say thank you for your wonderful service in organising our medallions at such short notice.
We are exceptionally pleased with the result and would have no hesitation in recommending the company in the future.
Thanking you again and wish you a safe and happy Christmas.
Director of Sport
St Virgil's College - Tasmania
I have received the medals. I Just wanted to thank you for your great service. Looking forward to do business with you in the future.
Silver Sword Fencing NSW,
Just couldn't wait to say a very big thank you and "WOW" for our new medallions which arrived in the past half hour.
They are just STUNNING ? and do not in any way compare to the previous ones the school has issued.
I am sure students who receive them at our Presentation Night will treasure them as something really special.
Prairiewood High School - NSW
Good Morning Claire,
My badges have arrived and I am very happy with them, thank you, they really
do look very good. I will pass on my comments to another business that I am
associated with as I feel that your product will suit them as well.
Undara Volcanic National Park, QLD
I just wanted to let you know I received the badges in the mail yesterday and they are terrific.
I have found your service and product to be fantastic. I really appreciate how you helped me make sure I got the best result.
I will definitely recommend you to my friends.
Church Point NSW
Happy to hear Caloundra was wonderful Linda! ... now, welcome back to the real world :-)
Just wanted to let you know we received the plaques this morning - and of course - are very very happy with the finished product!
I want to take this opportunity to sincerely thank you Linda for ALL your assistance in making it happen.
May our paths cross again some day soon.
Again, thank you thank you thank you!
Badges arrived today and everything is great. Thank you so much your
service and attention to detail was excellent.
The Buffs Club Mount Isa
We have just received our tournament medallions and they are ?ABSOUTLY FANTASTIC? just the way we wanted them.
Many thanks Claire. Please pass our thanks to the design and production team as well for a job well done. They look great.
Shuffle Up Social Club Inc.
The badges arrived today and they look great.
Thank you again for all your help.
Kingaroy State School
We have received the name badges today - we are very happy.
Thanks for the fast and friendly service!
Thank you so much Claire - you've really risen to the challenge and it's much appreciated. Maureen has been so surprised about the amount of plates that have been issued so quickly and in a relatively short period of time.
Your help is greatly appreciated.
Executive Support Officer
Office of Liquor and Gaming Regulation
Department of Employment, Economic Development and Innovation
Just a short note to let you know how happy the school is with the way that the house badges turned out. Your advice throughout the process in selecting the colours and layout is greatly appreciated.
The colours ended up being spot on with your advice. Upon receiving them the students started buying them immediately (one student even bought one for a mate for his birthday)
Thank You again and hope to be ordering more in the near future.
St Mary's College - Maryborough QLD
They are FAB !!
Please pass on my thanks to everyone involved in the process (include your boss). We are delighted with the workmanship, quality and most importantly,... The Customer Service.
I'll be in touch when I require more,
Security Events Co-ordinator
National Gallery of Victoria
Just a note to say how much we appreciated the high quality of the lapel badge you supplied. Quality is the first step to getting acceptance and your company is to be congratulated in achieving that.
Keep up the good work.
Commander John M Wilkins RFD
President, Victoria Division, Navy League of Australia.